Frequently Asked Questions
Everything you need to know about your StrengthLab360 experience.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Do you offer a warranty on fitness equipment?
Yes, all StrengthLab360 hardware and equipment come with a 12-month manufacturer warranty against defects in materials and workmanship.
What is your return policy for supplements and apparel?
We offer a 30-day return window. Supplements must be unopened and sealed, while apparel must be unworn with original tags attached to qualify for a full refund.
How can I track the status of my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Affirm.
Are your supplements third-party tested for quality?
Absolutely. Every batch of StrengthLab360 supplements undergoes rigorous third-party laboratory testing to ensure purity, potency, and safety.