Returns & Exchanges
At StrengthLab360, we are committed to your fitness journey and offer a 30-day return policy to ensure you are completely satisfied with your equipment and apparel. If your purchase doesn't meet your performance standards, we make the exchange or refund process seamless and efficient.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unused items back in their original packaging, ensuring all tags are attached and any protective seals remain intact.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new gear within 5-7 business days.
